FAQs

We understand that you've probably got a few questions so, if you can't find the answer here, just send us a message below and we'll get back to you with the answers you're looking for.

How much does a remote receptionist cost?

Having your own UK based remote receptionist can cost as little as £247/month.

We offer different packages to suit everyone's needs: from individuals and small businesses to larger companies who require inbound and outbound calling.

Do your services come with a guarantee?

Absolutely! We offer a 100% money-back guarantee on all our services.

If at any time you aren't completely satisfied then just let us know. If we can't resolve the issue satisfactorily then we'll offer you a full refund - no questions asked.

Are there any contracts?

No. We don't believe in asking our customers sign contracts, tying you down for long periods of time - if we're as good as we say we are then you'll stick with us, right?

However, we do offer 6, 12 and 24 month contacts for customers who want to make having a remote receptionist even more affordable. Get in touch for details.

Who will answer my calls?

All our calls are answered by our professional staff in our UK offices; we don't use any overseas staff.

Depending on which service package you choose, no more that 4 different people will ever answer your calls. This is reduced to a single person for our bespoke packages.

How does it work?

Our remote receptionist services are designed to be as simple to implement as possible.

Option 1

If you have an existing number that you'd like to keep then the number can be forwarded to a dedicated number in our offices.

Option 2

If you aren't particularly concerned about keeping your current number then we can provide a number that calls our offices directly. You can even choose a number that adopts your local dialing code, if you wish.

Both options above mean that we can automatically identify which of our clients each call relates to This enables us to answer calls in your business name.

If you'd like any more details on how each option works then please let us know, using the contact form below.

How long does is take to set up?

Once we've had the initial call to discuss your needs, we can get you up and running in as little as 48 hours.

During what hours do you answer calls?

Generally, calls are answered between 9:00am and 5:30pm. Outside of these hours we can either set up a voicemail service or a call forwarding option.

However, we also offer 24-hour service packages on a bespoke basis.