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UK based | No long-term contracts | 100% Money-Back Guarantee
What we do
We take your calls so you don't have to.
Fed up of unexpected phone calls absorbing your time?
Why not have a personal remote receptionist, so that you can get on with your day knowing that every call you receive is getting the attention it deserves?
Each call is answered in your business name, dealt with professionally by our UK staff and summarised for your attention whenever it suits you.
Whether it's a new client enquiry, existing customer query or unwanted cold-call - we'll manage them all.
UK Based
All our receptionists are based at our offices in the UK, not in an overseas call centre. This gives your callers the high level service they expect.
No Long-Term Contracts
Why tie yourself down to long term contracts? Although we offer discounts for 12-month contracts, there's no pressure from us.
100% Guaranteed
If you don't like our services for any reason, at any time, then just let us know. If we can't resolve the issue, we'll offer you a full refund.
Tailored to suit your individual needs.
We understand the level of service that clients of Professional Services businesses expect - we also own an accounting firm. Professional Services clients simply won't accept overseas call centres or unanswered calls.
Having a personal remote receptionist provides the ultimate client experience: calls are always answered professionally & in a timely manner and new client leads never go unanswered.
Being a small business owner can be a juggling act. Trying to manage incoming calls, deliver a great customer experience and deal with the back-end of running a business is a big ask for any small business owner.
Having a remote receptionist can enable you to start working on your business, not in it.
Just because you don't have a business it doesn't mean that you can't benefit from having your own remote receptionist.
Why not let us handle the calls that you're unable to deal with during the working day? We'll summarise the important calls and send you a detailed summary at the end of the each day.
why we do it
We’ve been there ourselves.
We're business owners ourselves. We know first hand what it's like to juggle calls and try to remain productive, whilst ensuring that you don't miss a new enquiry. Know the feeling?
Having a personal remote receptionist protects your time, appears highly professional to clients and ensures that every call is dealt with properly. Now that's how to impress clients!
A better alternative to hiring staff.
Most small business owners like the idea of hiring a receptionist, but here's the problem: it's always expensive and often time consuming.
Hiring a remote receptionist through Eos can be up to 80% more cost effective than hiring in-house. It's also much quicker; you can be up and running is as little as 48 hours.
And don't forget, if you're using your remote receptionist for purely business purposes then it's an allowable expense for tax purposes, making it even more cost effective.
testimonials
What our clients say...
Mike Davidson
Management Accountant
"The time I've saved by having a receptionist answering calls is crazy! I get so much more done in a working day. Highly recommended"
Lucy Martin
Self-Employed Cleaner
"Using Eos has had such a positive impact on my small business. I didn't realise how many leads I was missing out on. Having a remote receptionist practically pays for itself."
pricing
Essential
£247/Month
Great For: Tradespeople, Sole Traders and Busy Individuals.
- Up to 10 calls per day
- Additional calls at 40p/call
- Inbound calls
- UK based staff
- Hourly call reporting
- Max. 4 points of contact
Premium
£397/Month
Great For: Professional Services Providers and Small Companies.
- Up to 20 calls per day
- Additional calls at 35p/call
- Outbound & inbound calls
- UK based staff
- Instant call reporting
- Max. 2 points of contact
Bespoke
From £497/Month
Great For: Businesses with a higher volume of customer service calls.
A solution designed for you...
- Up to 25 calls per day
- Additional calls at 30p/call
- Outbound & inbound calls
- UK based staff
- Instant call reporting
- Single point of contact
- Integration with your systems
A typical scenario.
Greg is a self-employed roofing contractor. Although his business is small, he receives numerous calls every day: suppliers, his accountant, new enquiries and unwanted cold-calls. By the nature of his work, he's spends much of his time working on top of buildings. Apart from being inconvenient and difficult to hear, it's simply not safe for him to answer calls.
This leaves him with a difficult choice; Ignoring calls leads to frustrated customers and missed opportunities, but hiring a full-time receptionist to deal with these calls is a cost that he could do without.
In this scenario, hiring a personal remote receptionist through Eos makes complete sense. Greg can give his work undivided attention, knowing that every call he receives is being answered and dealt with appropriately - and at a greatly reduced cost than hiring an in- house receptionist would require.
Contact Information
Email: office@my-eos.co.uk
Phone: 02921 66 16 17